SECURITY ARCHITECTURE
At Ledger, we believe that true security begins with the hardware. Our Start® platform is engineered with a zero-trust architecture, ensuring that your private keys are never exposed to the internet. Every transaction is signed locally on your device, providing a clinical level of protection against sophisticated cyber threats. The setup process is designed to be intuitive yet robust, guiding you through a series of cryptographic checks that verify your identity before allowing any movement of assets. This multi-layered approach combines hardware encryption with advanced software protocols to create an unassailable fortress for your digital wealth. By prioritizing high-tech security standards, Ledger ensures that your assets remain under your absolute control. Our commitment to professional-grade security is reflected in every detail of the Ledger.com/Start® experience, from the initial setup to the final confirmation of every transaction. We understand that in the world of digital assets, the stakes are high and the risks are real. That's why our platform is built on the principle of 'security by design'—where every component is tested and verified for maximum resilience. This narrative is a testament to our dedication to providing a clinical, high-tech environment where your digital assets are managed with absolute precision and peace of mind. We don't just offer a wallet; we offer a secure, professional-grade environment for managing your digital future.
Technical Support
How do I set up my Ledger Start® device?
Connect your Ledger Start® to your computer via USB-C. Open the Ledger Live app, select 'Add Device', and follow the on-screen instructions to complete the initial setup and secure your first wallet.
Is Ledger Start® compatible with all wallets?
Yes. Ledger Start® supports a wide range of wallets including Ledger Live, Trust Wallet, and MetaMask. It is designed to be a universal hardware security module for your digital assets.
How do I recover my seed phrase?
Never share your seed phrase. If you lose access to your device, you can restore your wallet using your 12-word recovery phrase through the Ledger Live app on a different computer.
What security features does Ledger Start® offer?
Our hardware security is built into the device itself. It uses a secure chip to store your private keys, ensuring that your digital assets are protected from online threats and malware.
How do I update my Ledger Start® firmware?
Updates are performed automatically through the Ledger Live app. You can check for updates manually by navigating to the 'Device' tab and selecting 'Check for Updates'.